Ticketing Terms & Conditions

Any person who purchases, possesses or attempts to use a ticket issued under these Terms and Conditions shall be deemed to have accepted and agreed to have complied with these Terms and Conditions. Where more than one ticket issued to the applicant, on behalf of the person accompanying them, applicants must inform the person accompanying them of these Terms and Conditions and obtain their agreement to abide by them.

Purchasers agree to comply with our Spectator Code of Behaviour and Ground Regulations at all times and are responsible for compliance of all Members of their group. These are directed by the Stadium and may be updated to reflect changing restrictions in place.

Terms and Conditions for the Sale and Distribution of International Tickets

The purchaser assumes absolute responsibility for all tickets booked in his/her name and will be penalised if any of those tickets are used in contravention of these terms and conditions. All tickets remain the property of Hampshire Stadium Ltd at all times.
No exchanges are made or refunds given, other than those covered under the appropriate refund policy. Once a booking has been made it cannot be altered. Click here for refund policy.
Tickets may not, under any circumstances, be auctioned, offered for sale or re-sold above face value.
The unauthorised sale or disposal of a Ticket in breach of the Ticket’s terms and conditions (known as “ticket touting”) may result in the Ticket being cancelled without notice and the Ticket holder being refused admission to, or being removed from the ground. If you are found to have committed a ticket touting offence, or we reasonably suspect you have committed such an offence, we reserve our right to take all appropriate legal action against you and will notify the ECB who may in turn notify other First Class Counties and the Marylebone Cricket Club and/or the relevant law enforcement authorities. The information that we share may include your personal details, information about the offence and about ticket purchases (including payment details). We will use this to identify, prevent and take all appropriate legal action in respect of ticket touting offences and disorder at matches.

Hampshire Stadium Ltd reserves the right to refuse admission or cancel the booking without notification to anyone who has acquired a ticket in breach of these terms and conditions (an ‘unlawful ticket’), or if the purchaser has in the past defaulted on any payments. Unlawful ticket holders will, if necessary, be ejected from the stadium after they have entered the ground.

Hampshire Stadium Ltd is unable to accept responsibility for tickets purchased through third party re-sale sites, and is entitled to refuse entry to the ground in any instance whereby tickets are showing as inactive. In this instance customers would need to direct their enquiries back to their original ticket seller. Purchasers should be aware that if they do not receive their tickets from their ticket seller, Hampshire Stadium Ltd is unable to re issue tickets unless it is to the original ticket purchaser.

If the tickets you have requested are unavailable, Hampshire Stadium Ltd will automatically allocate alternative tickets for an area of equal or lesser value, subject to availability and reserve the right to move the location of bookings.
Duplicate tickets will only be issued as a replacement ticket that has been lost, stolen or temporarily mislaid. Under 17’s tickets that have been purchased in advance can be transferred to an Adult ticket upon payment of the relevant seat price. There are no downgrades on tickets. Requests made for a duplicate ticket or transfer of an Under 17 to an Adult ticket must be made by the original purchaser.
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc, is not permitted other than with the proper accreditation. All ground regulations apply.
All International tickets will be sent by email and downloadable via the Hampshire Cricket App three weeks prior to the match start date. Tickets purchased within 3 weeks of the match will be emailed at point of purchase.
A non-refundable booking fee of £3.00 will be applied to each individual ticket purchased for International fixtures when booked online or over the phone.
A maximum of 8 tickets per person for each day's play is permitted to be purchased online. We reserve the right to refuse the sale of tickets to individuals or agencies. For group bookings of 10 or more tickets, please email the Ticket Office at [email protected].
Restricted view definition: You will be able to see the entire wicket, both bowlers run-ups and at least one replay screen; however, depending on your location in the ground, a large portion of the boundary rope will be blocked from view.
Members can initially apply for a maximum of 3 guests to accompany them into the Members’ Enclosure per day of International fixtures.

Please adhere to the published ticket limits. Orders exceeding the ticket limit can be cancelled without notice. This includes orders having same name, billing address or credit card. Attempts to purchase in excess will result in the cancellation of all tickets without notification.

Should circumstances dictate that the opposition are unable to tour, ECB and Hampshire Stadium Ltd reserve the right to substitute opposition of International status.
All fixture times, dates and locations can be subject to change. Hampshire Stadium Ltd will give as much notice to customers as possible for such changes, should a change of date be announced purchasers will have a 14-day window in which to claim a refund should they no longer be attended. The purchaser agrees to abide by these conditions and the Ground Regulations at all times.

Terms and Conditions for the Sale and Distribution of Vitality Blast Tickets

Advance prices will be available until midnight the day before the match after which standard prices then incur.
All tickets will be issued by email and downloadable via the Hampshire Cricket App. Vitality Blast Passports will be sent by post three weeks prior to the first match of the season.
Tickets purchased on the match day will be available (subject to availability) from the Match Day Ticket Office only.
Duplicate tickets will only be issued as a replacement ticket that has been lost, stolen or temporarily mislaid. The request for a duplicate ticket must be made by the original ticket purchaser who will be required to produce a written statement and identification in advance or in person on the event day itself.
Under 17 tickets that have been purchased in advance can be transferred to an adult ticket upon payment of the relevant seat price. There are no downgrades on tickets. The request for ticket upgrades must be made by the original purchaser who may be required to produce a written statement and identification in advance or in person on the event day itself.
There is no maximum number of general public tickets that can be purchased per person, for large group bookings please contact the ticket office on 02380 472002 (opt 2).
A non-refundable booking fee of £1.00 will be applied to each individual ticket purchased for Vitality Blast fixtures when booked online or over the phone.
Booking fees do not apply to Vitality Blast Passports purchased.
Hampshire Cricket Standard Members will need to pay the general adult ticket price to gain entry; they are then permitted to use the Members facilities. T20s are included within the Membership fee for Executive Club, Life, Premium and Junior Members.
Should Utilita Bowl host a Quarter Final, all Members will need to purchase a ticket, as this will not be covered in the Membership fee.
Only Executive Club, Platinum and Gold Debenture holders, and Members who have purchased an International Upgrade have access to the Roof Terrace, upon providing relevant identification and or a valid ticket. A limited number of seats may be made available on the day to Premium Members, allocated on a first come first served basis, once a wristband has been collected.

Vitality Blast Refund Policy

No exchanges are made or refunds given, other than those covered under the appropriate refund policy. Once a booking has been made it cannot be altered.
If play is restricted to 9.5 overs or less due to adverse weather conditions on the day to which your ticket is valid, ticket purchasers will be entitled to a full refund of the face value of the ticket or to exchange their tickets for another day of domestic cricket within the 2023 season (excludes Quarter Finals, Semi-Finals and Finals).
Should your ticket be made invalid because a match is cancelled, played behind closed doors or with limited capacity due to COVID-19 restrictions you will be entitled to a full refund of the ticket price.
In no other circumstances will a refund or ticket exchange be issued.

Vitality Blast Passports are not refundable under any circumstances. Passport holders will be offered an additional Guest Pass for any matches cancelled during the Vitality Blast Group Stage.

For further information on refunds and ticket exchanges please click here.

Terms and Conditions for the Sale and Distribution of One Day Cup and County Championship Tickets

Advance prices will be available until midnight the day before the match after which standard prices then incur.
All tickets will be issued by email and downloadable via the Hampshire Cricket App.
Tickets purchased on the match day will be available (subject to availability) from the Match Day Ticket Office only.
Duplicate tickets will only be issued as a replacement ticket that has been lost, stolen or temporarily mislaid. The request for a duplicate ticket must be made by the original ticket purchaser who will be required to produce a written statement and identification in advance or in person on the event day itself.
Under 17 tickets that have been purchased in advance can be transferred to an adult ticket upon payment of the relevant seat price. There are no downgrades on tickets. The request for ticket upgrades must be made by the original purchaser who will be required to produce a written statement and identification in advance or in person on the event day itself.
There is no maximum number of general public tickets that can be purchased per person, for large group bookings please contact the ticket office on 02380 472002 (opt 2).
All Hampshire Members have free access to the Royal London Cup and County Championship group matches.
There are reciprocal arrangements for selected matches. (Please see our website on reciprocal agreements detailing the most up to date arrangements) Visiting members will be granted access into the pavilion upon production of their appropriate Membership Card and/or a ‘Membership Guest ticket’.
No ticket exchanges are made, other than those covered under the appropriate refund policy. Once a booking has been made it cannot be altered. Under no circumstances will a monetary refund be given. For further information on refunds and ticket exchanges please click here.
All ticket sales are subject to availability.

Terms and Conditions for the Sale and Distribution of Hospitality Tickets

By purchasing hospitality you are agreeing to abide by the ticket terms and conditions and conditions of entry as outlined below.

Box bookings are based on a minimum number of 10 guests unless agreed prior with the Hospitality Team in writing.
Utilita Bowl operates a strict Challenge 25 Policy and any guests that cannot produce a legal form of identification may be refused the sale for alcohol.
All payments are required in Pounds Sterling.
All deposits are non-refundable.
Utilita Bowl requires full payment at the time of booking for hospitality bookings, unless otherwise agreed with the Hospitality Team.
A booking will not be considered confirmed until the payment has been made in full. Utilita Bowl reserves the right to cancel the provision of services to any event for which monies have not been paid.
A dress code applies to the hospitality areas at the venue, and Utilita Bowl has the right to refuse admission to any person wearing inappropriate items of clothing and/or footwear. Specific advice in relation to the dress code will be included in the event information section sent to the customer ahead of the fixture they are attending.
All details are correct at the time of writing; however, you may be advised of slight variations in specification and charge should circumstances dictate.

For further information on refunds regarding adverse weather, please click here.

The Hundred 2026 - Ticket Purchase Terms and Conditions

IMPORTANT: Please note that these Terms and Conditions apply only to ground admission/ground entry tickets for home group Matches of Southern Brave in The Hundred 2026.

If you purchase other items alongside the Ticket (such as a hospitality experience or a food and/or drinks package in connection with a Match), such terms are subject to separate or additional terms and conditions relevant to the Venue (and/or its hospitality partner) including the following terms and conditions: Utilita Bowl which shall override these Terms and Conditions if there is any inconsistency, except that where a refund scheme in respect of the general admission/ground entry ticket element of the hospitality package or experience applies under these Terms and Conditions, any refunds in respect of the general admission/ground entry ticket element of the hospitality package or experience shall be made in accordance with these Terms and Conditions.

In these ticket purchase terms and conditions (Terms and Conditions), the capitalised terms shall have the following meaning:

ECB shall mean the England and Wales Cricket Board Limited (company number 03251364) whose registered office is at Lord’s Ground, St John’s Wood, London, NW8 8QZ;
ECB Anti-Discrimination Regulations shall mean the ECB’s Anti-Discrimination Regulations (available here), as updated from time to time;
Ground Regulations shall mean the rules and regulations governing entry to the Venue as updated by the Venue Owner from time to time. Links to the Ground Regulations can be found here: Utilita Bowl

Match shall mean any cricket match played as part of The Hundred, the particulars of which are indicated on the Ticket;
Southern Brave shall mean Southern Brave Limited, which has its registered office at Utilita Bowl, West End, Southampton, SO30 3XH.
Southern Brave Ticket Shop shall mean the official ticket platform operated by or on behalf of Southern Brave through The Hundred App and at https://tickets.southernbrave.co.uk/
The Hundred shall mean the domestic cricket competition played in “100-ball” format implemented and staged by the ECB in England and Wales;
The Hundred App shall mean the ECB’s official mobile application for The Hundred;
The Hundred Ticket Shop shall mean the central ticket platform operated by or on behalf of the ECB through The Hundred App and at www.tickets.thehundred.com;
Ticket shall mean a ticket (which may be in physical or electronic form) which is issued by Southern Brave through the Southern Brave Ticket Shop, giving right of entry to a Match on a ground admission/ground entry basis (i.e. without hospitality or enhancements) at the Venue in accordance with the details indicated thereon;
Ticket Holder shall mean any individual possessing, holding or using a Ticket, including (without limitation) the Ticket Purchaser, their guest or any person to whom the Ticket was issued or transferred in accordance with these Terms and Conditions;
Ticket Purchaser shall mean any individual who has purchased a Ticket in accordance with these Terms and Conditions;
Venue means the entire premises of Utilita Bowl where a Match is scheduled to take place and to which a Ticket is required to gain access, including all entrance and exit gates; and
Venue Owner shall mean the owner of the relevant Venue.

General

These Terms and Conditions govern the purchase and use of all Tickets issued for The Hundred by Southern Brave via the Southern Brave Ticket Shop and the subsequent admission to the Venue to attend a Match. All Tickets are issued by Southern Brave and shall remain the property of Southern Brave at all times.
By applying for, purchasing or being allocated Tickets, the Ticket Purchaser and any Ticket Holder agree to be bound by and accept these Terms and Conditions. The Ticket Purchaser (and any Ticket Holder) may not purchase, hold, use or attempt to use a Ticket or enter the Venue if they do not understand and agree to these Terms and Conditions. These Terms and Conditions incorporate all Ground Regulations and the ECB Anti-Discrimination Regulations by reference and in agreeing to these Terms and Conditions, the Ticket Purchaser and every Ticket Holder also agree to comply with the Ground Regulations and the ECB Anti-Discrimination Regulations.
All Tickets issued, no matter how the Ticket is purchased, used or obtained, remain subject to these Terms and Conditions at all times. In addition, the Ticket Purchaser shall provide each Ticket Holder with Southern Brave’s privacy notice (see paragraph 38 below) and shall be deemed to have made any subsequent Ticket Holder expressly aware of these Terms and Conditions. The Ticket Purchaser is responsible for ensuring that any subsequent Ticket Holder complies fully with these Terms and Conditions.
Any Ticket obtained or used in breach of these Terms and Conditions shall be automatically void, and all rights conferred or evidenced by such Ticket shall be immediately cancelled. If the Ticket Purchaser or any Ticket Holder seeks to use a Ticket in breach of these Terms and Conditions in order to gain entry to a Match, they shall be a trespasser and may be refused admission to, or ejected from, the Venue.
Each Ticket Holder must comply with all health, safety and security rules, status checks, requirements, codes of conduct and protocols which may be in place from time to time at the Venue, including (without limitation) in relation any public health emergency.
In the case of any conflict or ambiguity between these Terms and Conditions and any abbreviated terms printed on a Ticket (if applicable), these Terms and Conditions shall prevail.

Ticket Purchase

Ticket Purchasers must be thirteen (13) years old or above and have a registered account with The Hundred. Tickets may be purchased through the Southern Brave Ticket Shop or The Hundred Ticket Shop or by calling Utilita Bowl Ticket Office on 023 8047 2002 (10am to 4pm weekdays). Any Tickets purchased from an unauthorised ticketing agent will not be valid and the Ticket Purchaser will not be permitted to enter the Venue. In relation to online Ticket purchases, each Ticket Purchaser may purchase up to a maximum of ten Tickets for each Match (larger group bookings may be made by contacting the relevant Venue or Southern Brave).
The sale or issue of any Ticket is final and non-refundable except as may be outlined in the refund provisions in paragraphs 20 to 22 below or as required by applicable law. Once a booking has been made it cannot be altered. Each individual transaction to purchase Ticket(s), no matter how the Ticket(s) are purchased or the number of Ticket(s) purchased, shall be subject to a non-refundable booking fee, except as may be outlined in the refund provisions in paragraphs 21 to 23 below or as required by applicable law.
Southern Brave and its authorised agents reserve the right not to replace or accept any Ticket that has been lost, stolen, damaged or forged, or any Ticket that is unreadable or incomplete.
Any Ticket that is advertised as a “Junior” Ticket may only be used for a child aged 3 to 15 years and may not be used by anyone over the age of 15 (on the Match date to which such Ticket relates).
The Ticket Purchaser assumes absolute responsibility for all Tickets booked in their name and will be responsible if any of those Tickets are used in contravention of these Terms and Conditions, including but not limited to if any Tickets allocated to them are used or offered for sale in contravention of these Terms and Conditions, whether or not such contravention took place with the knowledge of the Ticket Purchaser.
Southern Brave reserves the right to refuse the sale of Tickets to individuals or other persons if it reasonably believes such individual or person is intending to re-sell the Tickets. Southern Brave also reserves the right to refuse the sale of Tickets to anyone who is subject to a current banning order and/or prohibition preventing them from purchasing Tickets, due to a prior contravention of Southern Brave’s ticket Terms and Conditions, the ECB’s ticket Terms and Conditions, the ECB’s rules or regulations, the International Cricket Council’s or the Venue Owner’s or any other first class county clubs’ rules or regulations, the Ground Regulations, any other applicable laws or regulations or otherwise. Southern Brave shall also be entitled to cancel any Ticket, without any liability to the Ticket Purchaser, which has (in Southern Brave’s reasonable opinion), been purchased using any software, method or technique (including the creation of multiple accounts for The Hundred linked to the Ticket Purchaser) which is designed to increase the chance of success in purchasing Tickets.
Any Ticket acquired, obtained and/or used in breach of these Terms and Conditions shall be null and void. The ECB and/or Southern Brave and/or the Venue Owner shall be entitled to confiscate, require the immediate return of, cancel and/or invalidate any Ticket(s) which are offered for sale, transferred, acquired or otherwise used in contravention of these Terms and Conditions and no refund shall be given. In addition, if any Ticket Holder breaches these Terms and Conditions, they may have their account with The Hundred closed and be excluded from purchasing any Tickets in the future.

Transfers and Resale

Except as expressly set out in these Terms and Conditions (in particular, paragraph 17 below), Tickets cannot be exchanged or transferred. A Ticket Purchaser may purchase Tickets for their own personal use and/or that of their guests but may not purchase any Ticket as an agent for another person or with the intention of re-selling them above face value or for any commercial gain. Ticket Purchasers shall not (and shall procure that each of their guests shall not) sell, offer for sale, auction by any means, re-sell or (save as expressly set out in these Terms and Conditions) transfer a Ticket without the prior written approval of Southern Brave. All Ticket Purchasers are responsible for ensuring that their guests fully understand these restrictions.
Any Ticket may be transferred following the original purchase of such Ticket by the Ticket Purchaser, provided in the case of each transfer that:

the guest is known to the Ticket Purchaser personally;
it is for such guest’s personal use only;
such guest would be entitled (under these Terms and Conditions) to purchase such Ticket and/or attend the Match;
the sale or transfer takes place in consideration of no payment or benefit which is in excess of the face value of that Ticket;
the sale or transfer does not take place during the course of any business or for the purpose of facilitating any third party’s business;
the Ticket Purchaser shall be responsible for the conduct of their guests and their compliance with these Terms and Conditions.

Tickets shall not, without the prior written permission of Southern Brave, be:

used for any promotion, advertising, fundraising, auction, raffle or any other similar commercial or non-commercial purposes;
used as a prize (or part of a prize) in any contest, competition, (promotional) game of chance, lottery or sweepstake;
combined with and sold or transferred as part of any package of goods or services or otherwise used to enhance the demand for any other goods or services;
combined with and sold or transferred as part of any travel, accommodation, entertainment or hospitality package;
offered or transferred, used or otherwise disposed of in the course of any business for the purpose of facilitating a third party’s business or otherwise commercial gain.

Southern Brave reserves the right to require the immediate return of a Ticket at any time if it reasonably suspects that the Ticket Purchaser and/or any other Ticket Holder has breached these Terms and Conditions. Any Ticket offered for sale, sold, transferred, used or disposed of in contravention of these Terms and Conditions may be cancelled by Southern Brave without notice and any Ticket Holder seeking to use such Ticket may be refused admission to and/or removed from the Venue without compensation or refund.
The ECB and/or Southern Brave and/or the Venue Owner may request photographic proof of identity of the Ticket Holder before allowing entry into the Venue as well as proof of purchase as to how, from whom and from where the Tickets have been obtained. If a Ticket Holder is unable to provide evidence to the ECB, Southern Brave and/or the Venue Owner’s reasonable satisfaction, the ECB, and/or Southern Brave and/or the Venue Owner may in its absolute discretion cancel the Ticket(s) immediately and the Ticket Holder may be refused admission to and/or removed from the Venue without compensation or refund.

Cancellations and Refunds

In the event of cancellation or curtailment of play due to adverse weather, Southern Brave shall effect any refund or reimbursement which may be due to a Ticket Purchaser in accordance with the following refund policy (please note that the Ticket Purchaser will not need to contact Southern Brave to receive any applicable refund pursuant to this paragraph 21 and Southern Brave will refund the applicable amount within 60 days of the date of the affected Match):

Single Match Day: if 100 balls or less are bowled on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result is obtained, an automatic full (100%) refund of the amount paid for the Ticket (excluding any booking fees) will be made to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s).
Double-Header Match Day: if 100 balls or less are bowled in respect of both Matches on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result is obtained in respect of both Matches, an automatic full (100%) refund of the amount paid for the Ticket (excluding any booking fees) will be made to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s).
Double-Header Match Day: if 100 balls or less are bowled in respect of one of the two Matches on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result obtained in respect of such Match, an automatic partial refund equal to 50% of the amount paid for the Ticket (excluding any booking fees) will be made to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s).

The ECB reserves the right to cancel, curtail, postpone or make alterations to the time, date, duration and location of any Match in the event of circumstances which are beyond the reasonable control of the ECB, including (without limitation), any pandemic, epidemic or infectious disease; regulations, acts, requirements, restrictions or guidance of Governments, Government agencies or local authorities; death of a member of the royal family; acts of God; wars; riots; acts of terrorism (whether actual, threatened or perceived); labour disputes, strikes or industrial action; event safety and security concerns; public health concerns or any other cause beyond the reasonable control of the ECB. A refund scheme applies for the Match day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) in the following circumstances:

if spectators are unable to be admitted for any reason (for example, where a Match is to be played behind closed doors), Southern Brave will notify the original Ticket Purchaser via email to the email address used by the Ticket Purchaser when creating an online account with The Hundred and automatically refund the amount paid for the Ticket(s) (which shall include any booking fees) to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s). The Ticket Purchaser will not need to contact Southern Brave to receive this refund. Southern Brave will refund this amount within 60 days of the date on which the announcement by Southern Brave is made that spectators are unable to be admitted;
if Southern Brave is unable to honour all of the Tickets purchased or allocated for that Match, Southern Brave reserves the right to cancel all or some of the Tickets for that Match and to determine which of such Tickets to cancel in its absolute discretion. If Southern Brave cancels all or any of a Ticket Purchaser’s Tickets, Southern Brave will notify the original Ticket Purchaser via email to the email address used by the Ticket Purchaser when creating an online account with The Hundred and automatically refund the amount paid for the Ticket(s) (which shall include any booking fees) to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s). The Ticket Purchaser will not need to contact Southern Brave to receive this refund. Southern Brave will refund this amount within 60 days of the cancellation of a Ticket Purchaser’s Ticket(s);
if the date of a Match changes, the new date of the Match will be notified to the Ticket Purchaser via email to the email address used by the Ticket Purchaser when creating an online account with The Hundred and the Ticket Purchaser will have 14 days in which to request a refund if they cannot attend on the new Match date. If a Ticket Purchaser requests a refund within the 14 day period, Southern Brave will cancel the Ticket(s) and refund the amount paid (which shall include any booking fees) to the credit or debit card used to purchase the Ticket(s) within 60 days of the Ticket Purchaser contacting Southern Brave to request a refund;
if a Match is postponed and is not rearranged, Southern Brave will notify the original Ticket Purchaser via email to the email address used by the Ticket Purchaser when creating an online account with The Hundred and automatically refund the amount paid for the Ticket(s) (which shall include any booking fees) to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s). The Ticket Purchaser will not need to contact Southern Brave to receive this refund. Southern Brave will refund this amount within 60 days of the date on which the announcement by Southern Brave is made that the postponed Match is not going to be rearranged.

Save as expressly set out in paragraphs 21 and 22 above and to the maximum extent permitted by law, the ECB, Southern Brave and the Venue Owner will have no further liability whatsoever, including (but not limited to) any refund, direct or indirect loss or damage, loss of enjoyment or travel or accommodation costs or expenses incurred or suffered by a Ticket Holder arising out of or in connection with the cancellation, curtailment, postponement, abandonment, interruption, relocation and/or alteration of any Match.
The Ticket Holder is not guaranteed an uninterrupted and/or uninhibited view of any Match from the position provided, nor is any representation given as to the quality, content or duration of any Match. The Ticket Holder acknowledges and accepts that Southern Brave and the Venue Owner do not guarantee any protection from the weather.

Entry Requirements

Admission to the Venue will only be authorised on presentation of a valid Ticket, in whole form and not defaced in any way. One Ticket will be required for each person entering the Venue. Ticket Holders under the age of fourteen (14) years (sixteen (16) years in the case of Edgbaston) must be accompanied by a Ticket Holder aged eighteen (18) years or above who shall be responsible for them and their compliance with these Terms and Conditions.
In the event of a mobile ticket being in operation for a Match, the Ticket Purchaser may enter the Venue by showing the mobile ticket on their mobile device. In the event of an e-ticket being in operation for a Match, the Ticket Purchaser may enter the Venue either by printing out the e-ticket on white paper or by showing the e-ticket on a mobile device. The barcode on each e-ticket and/or mobile ticket will only admit ONE entry per e-ticket and/or mobile ticket. Multiple copies must not be made; the first e-ticket scanned at the Venue will be allowed entry, however, subsequent scans (whether the original or copies) will not be allowed entry into the Venue.

Media and Recordings

Live streams, photographs and/or any other audio, visual and or audio-visual recordings or images taken by a Ticket Holder within the Venue may be used for personal, private, non-commercial and non-promotional purposes only. Any Ticket Holder attending a Match shall not (other than for personal, private, non-commercial and non-promotional purposes and not for commercial gain) make or use, broadcast, narrowcast, telecast, transmit, publish, disseminate, reproduce or circulate by any means (including, without limitation, utilising television, radio, satellite, the internet, any wireless service or any other current or future means of format or media), any broadcast, recording, audio, video, photograph, text, data, image, statistic, result, commentary, news report or any other information relating to any Match (in each case in whole or in part) or assist any other person(s) in the conduct of any of such activities.
Each Ticket Holder attending a Match irrevocably and unconditionally and without any compensation:

accepts that their voice, image and likeness may be streamed, recoded or captured by any means (including, without limitation, audio, visual and audio-visual recordings by television cameras and photographers) whilst they are present at or about the Venue and they may be transmitted and used in perpetuity by Southern Brave, the ECB, its commercial partners, the Venue Owner and any other licensee or assignee of either the ECB or Southern Brave by means of live or recorded video display, broadcast, transmission or other dissemination or recording, photographs or any other current and/or future media technologies to the fullest extent possible; and
acknowledges and accepts that the ECB and Southern Brave are the legal and beneficial owners of the copyright and any other intellectual property rights of any nature whatsoever in and to any streaming, recordings of sound made or images taken within the Venue (and agrees that this includes, without limitation, any streams and recordings made by the Ticket Holder in breach of paragraph 27 of these Terms and Conditions), including future rights to such streams and recordings or to any works derived from such streams and recordings and hereby agrees, on an irrevocable, worldwide and perpetual basis, to the ECB and/or Southern Brave using, disclosing, reproducing, transmitting, exhibiting, communicating, renting, adapting or publishing anywhere in the world any such streams and recordings in whatever form the ECB and/or Southern Brave thinks fit and without making any identification of the Ticket Holder in relation thereto.

Betting Prohibition

In relation to any Match taking place at the Venue, Ticket Holders are not permitted to use a mobile telephone, tablet, laptop, computer or other kind of communication device to either (i) communicate or in any way transmit any form of commentary, data or other material, for any kind of betting or corrupt or unlawful purpose; or (ii) conduct continuous betting trading activity.

Seating

In respect of Ticket Purchasers seeking to purchase accessible Tickets, proof of eligibility may be required (for more details in relation to accessible tickets, please visit thehundred.com).
A Ticket permits a Ticket Holder to occupy the seat indicated on the Ticket for the relevant Match, unless allocated an alternative seat by Southern Brave in its discretion. A Ticket Holder agrees to (i) not sit in a seat other than their allocated seat and, (ii) not stand in a seated area or in an accessibility area during the Match.

Liability

Each Ticket Holder admitted to the Venue acknowledges that their presence and/or movement in and around the Venue is at their own risk and that, to the maximum extent permitted by applicable law and except as otherwise set out in these Terms and Conditions, neither the ECB, the Venue Owner, Southern Brave nor any of the authorised ticket agents nor any of their respective employees, directors, officers or volunteers are liable for any loss, damage, cost, expense, liability, injury or harm howsoever caused to or suffered by a Ticket Holder arising from a Ticket Holder’s attendance at the Venue in connection with any Match (including, without limitation, arising as a result of the cancellation, postponement, curtailment, abandonment, interruption, alteration or relocation of the same in each case).
Each Ticket Holder shall be responsible for (and shall make good) any loss, injury or damage suffered or incurred by the ECB and/or Southern Brave and/or the Venue Owner (including any of their respective employees, directors, officers or volunteers) as a direct consequence of a breach by the Ticket Holder of any of these Terms and Conditions.
Nothing in these Terms and Conditions seeks to exclude or limit Southern Brave’s or the ECB’s liability for death or personal injury caused by its negligence, fraud or any other type of liability which cannot be excluded or limited by law. Southern Brave and the ECB’s total joint liability in all other circumstances shall otherwise be limited to the face value of the affected Ticket Holder’s Ticket(s).

Miscellaneous

Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
These Terms and Conditions (and all documents incorporated into these Terms and Conditions by reference) constitute the entire agreement between the parties and no party shall have any claim or remedy in respect of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these Terms and Conditions which is not already set out in these Terms and Conditions.
These Terms and Conditions shall not affect a person’s statutory rights as a consumer.
Save for the rights of the ECB and the Venue Owner as expressly stated in these Terms and Conditions, any person not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999.
Southern Brave shall use all personal data provided by a Ticket Purchaser (including information provided about Ticket Holders pursuant to these Terms and Conditions) in accordance with their consents, applicable law and Southern Brave privacy notice available at https://www.utilitabowl.com/privacy/
A Ticket Holder’s purchase and/or possession of a Ticket for a Match does not confer any rights (by implication or otherwise) on them to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket.
Each Ticket Holder may be required at any time whilst at the relevant Match to produce a ticket for inspection by or on behalf of Southern Brave, the ECB and/or the Venue Owner.
These Terms and Conditions shall be governed by English law. Any dispute or claim arising from or in connection with these Terms and Conditions (including in relation to any non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales. Notwithstanding the foregoing, Southern Brave reserves the right to pursue legal proceedings in a competent court of the Ticket Holder’s domicile, where such proceedings shall be governed and interpreted in accordance with English law.

ICC Women’s T20 World Cup 2026 - Hospitality Ticket Refund Policy

This Hospitality Ticket Refund Policy should be read in conjunction with the ICC Women’s T20 World Cup 2026 Ticket Terms and Conditions, a copy of which can be found online here: https://www.icc-cricket.com/tournaments/womens-t20-worldcup-2026/terms-and-conditions. Capitalised terms in this Hospitality Ticket Refund Policy shall have the meanings given to such terms in the ICC Women’s T20 World Cup 2026 Ticket Terms and Conditions.

You acknowledge and agree that neither the Venue (or Authorised Agent if applicable), nor the Host, IBC or ICC shall have any liability relating to the interruption, suspension or cancellation of play at any Match, save that in the event of cancellation or curtailment of play due to adverse weather, the Purchaser shall automatically be entitled to a refund of the face value of the general admission Ticket element of the Hospitality Ticket only (calculated by reference to the face value of the highest category of general admission Ticket for the Match) and the Venue (or the Authorised Agent to the extent that the Purchaser purchases the Hospitality Ticket via an Authorised Agent) shall effect any refund or reimbursement which may be due to the Purchaser in accordance with the following refund policy (please note that the applicable amount will be refunded within 60 days of the date of the affected Match):

Single Match Day: if zero to ten overs are played on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result is obtained, an automatic full (100%) refund of the face value of the highest category of general admission Ticket for the Match (excluding any booking fees) will be made to the original credit or debit card used by the Purchaser to make the purchase of the Hospitality Ticket(s);
Double-Header Match Day: if zero to ten overs are played in respect of both Matches on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result is obtained in respect of both Matches, an automatic full (100%) refund of the face value of the highest category of general admission Ticket for the Match (excluding any booking fees) will be made to the original credit or debit card used by the Purchaser to make the purchase of the Ticket(s); and
Double-Header Match Day: if zero to ten overs are played in respect of one of the two Matches on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result obtained in respect of such Match, an automatic partial refund equal to 50% of the face value of the highest category of general admission Ticket for the Match (excluding any booking fees) will be made to the original credit or debit card used by the Purchaser to make the purchase of the Ticket(s).

Terms and Conditions for the Sale and Distribution of Car Parking Tickets

On-site car parks will be held for at least 20 minutes after the game to allow the safe exit of pedestrians.

Members Season Parking Hangers

Car Park Season passes that cover all Hampshire home matches are available from the Membership & Ticket Office at Utilita Bowl or can be purchased online by clicking here.
Parking passes are not valid for International Fixtures, The Hundred or any Concerts held at Utilita Bowl.
Car Park passes must be displayed at all times by hanging on the rear-view mirror, coloured side facing the windscreen, when attending cricket matches at Utilita Bowl.
Please take care of your Car Park pass as duplicate passes will only be issued in exceptional circumstances and charges will apply.
Hampshire Cricket reserves the right to change the specific location of the season ticket holders’ car park.
All on-site parking is subject to availability. Hampshire Cricket reserves the right to close any part of the ground if required for reason of health and safety, operational necessity or any other purpose.

Individual Match Parking Hangers

Car Park passes must be displayed at all times by hanging on the rear-view mirror, coloured side facing the windscreen, when attending cricket matches at Utilita Bowl.
Hampshire Cricket reserves the right to change the specific location of relevant car park.
All on-site parking is subject to availability. Hampshire Cricket reserves the right to close any part of the ground if required for reason of health and safety, operational necessity or any other purpose.
Car Parking/ travel is non-refundable in the event of a match/event being cancelled.

Non-Cricket Event Terms and Conditions

Tickets for non-cricket events are non-refundable or exchangeable under any circumstances. Once a booking has been made it cannot be altered.
All event dates and locations can be subject to change and customers will be given as much notice as possible of such changes. RB Events reserves the right to make reasonable changes to the date or location of events if the event can not take place as scheduled due to circumstances outside RB Event’s control. In this instance all tickets will be valid for the rearranged event.
Duplicate tickets will only be issued as a replacement ticket that has been lost, stolen or temporarily mislaid. The request for a duplicate ticket must be made by the original ticket purchaser who will be required to produce a written statement and identification in advance or in person on the event day itself.

Seating Plans

Ticketing FAQs

Exchanges & Refunds