Visit Hampshire Cricket and Utilita Bowl's online store to get your hands on official replica and supporter kit as well as a range of other merchandise.
We're seeking a new Food and Beverage Manager to work within our hospitality department to oversee all F&B responsibilities.
Food and Beverage Manager Utilita Bowl, Southampton Closing Date: Friday 17th October 2025
We're seeking a new Food and Beverage manager to work within our hospitality department. The overall responsibilities for the Food and Beverage manager will include the customer management and the day-to-day operation of the Food and Beverage department while contributing to the overall achievement of business goals, ensuring consistent standards of service are maintained.
The Food and Beverage manager will contribute to the profitability of the business through the monitoring of revenue and budgets, management of the team and maintaining effective cost control. They will create an environment where the team are motivated and encouraged to maximize sales. The F&B manager will oversee all concessions, bars & C&E operations to ensure the overall economic and service goals for the department are delivered consistently at all times.
Key Responsibilities
To manage all aspects of conference and banqueting and banqueting bars, both in administrative and operational functions
To maximize food & beverage revenue through effective upselling and planned promotions aimed at driving spend
To monitor daily revenue and costs on a daily basis to ensure profit is in line with revenue
To create a working environment that supports organizational and brand value
Develop and update conference and events service standards to ensure that performance is ahead of the wider conference market
To deliver outstanding customer service at all times, both personally and through the team
Recruit and maintain staffing levels in line with the business trends
Control department payroll and operating costs in line with revenue and budget
Continually train the team ensuring all statutory training is complete in given timeframes
Develop the team ensuring each team member has the knowledge and tools to perform
Actively seek verbal feedback from customers and use to drive positive change
Deal with customer requests & complaints promptly and effectively to ensure a positive outcome
Constantly review, assess and manage staff performance to ensure productivity and standards of service are high
Your Skills, Experience & Competencies
Essential Skills / Experience:
Have detailed knowledge of department standards.
At least 3 years experience of working in a food and beverage management role.
Excellent communication and interpersonal skills.
Benefits
Discounts on food and beverages at the Hilton and venue bars (50%).
Employee discounts across Boundary Lakes Golf Course, eforea spa, and the Hampshire Wellbeing Centre.
25 days annual leave, plus bank holidays
Complimentary tickets to all Hampshire Cricket fixtures and discounted access to international matches (50%, excluding ICC events).
Free tickets to other major events for staff working the event, such as the Fireworks Night.
Working Hours & Location
The role is based at Utilita Bowl, Botley Road, West End, Southampton, SO30 3XH.
Working hours include a 40hr week, and there is an expectation that the role holder can be present for some evenings, weekends and bank holidays to meet the needs of the cricket and events schedule.
Considerations
Utilita Bowl is an equal opportunities employer. We are committed to employment practices and behaviours that encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
If you would like to request any accommodations from application through to interview, please email [email protected]
We do not accept any unsolicited agency resumes.
Role Details
Role Title: Food and Beverage Manager Department / Area: Hospitality Location: Utilita Bowl, Botley Road, West End, Southampton, SO30 3XH Contract: Full time Salary: £Competitive
Hampshire Men travel to Trent Bridge for the second time in three years as they take on Worcestershire Rapids in the final of the Men’s Metro Bank One Day Cup
